2024 Summer Release: AI Practice, Image Carousel, Custom Email Notifications, CMS Asset Verification & Scheduled Reports
Today, we’re thrilled to announce the newest features available in the WorkRamp Learning Cloud, designed to support you in delivering more engaging and customized learning experiences for employees and customers.
Headlining this quarter’s release is the newest addition to our AI functionality: AI Practice, powered by Hyperbound.
AI Practice is designed to help enablement leaders uplevel the way they get reps field-ready. Gone are the days of pitch training with stale scripts, old recordings, and time consuming one-on-one manager role-plays. Now you can make real-life, AI-driven simulations accessible directly within WorkRamp training guides, empowering reps to build call confidence and mastery without putting pipeline at risk.
In addition to AI Practice, we’ve launched four other brand new features and 15 minor product enhancements in our 2024 Summer Release, including:
New features
- Learner Home Image Carousel
- Custom Email Notifications
- CMS Asset Verification
- Customer Learning Cloud Scheduled Reports
Product enhancements
- Learner quick search and advanced search enhancements
- Learner archive of self-assigned content
- Report builder: new Guide Submissions report
- Integration API Key Management
- Path status UX improvements
- Improving visibility of unpublished changes in Guides
- Admin permission profiles for CMS and Badge Management
- Challenge review settings
- Communities access and topic segmentation controls
- Communities contact labels
- Communities theming updates including the favicon and importing theming from the LMS
- Stripe integration supports sales tax calculation
- Report builder: Filter stacking logic
- New APIs managing Allowed Email Domains
- Registration page display order of login options
Check out the demos for some of this quarter’s releases below!
In this post:
Employee Learning Cloud
Image Carousel
Your homepage is the first place your learners land when they log in, which makes it prime real estate to get their attention and make them excited to dive into training.
That’s why we’ve introduced the Image Carousel so Admins can not only set brand imagery and colors on the homepage, but also upload banner images to communicate updates and announcements to learners.
Custom Email Notifications
On-brand communications are a key part of a cohesive learner experience.
In our latest efforts to expand customizations in WorkRamp, we now offer additional settings for theming in which Admins can add their company logo, brand colors, and custom message copy to email notification templates in order to stay true to their brand look and feel.
CMS Verification
Sales enablement content can go stale quickly, and the last thing you want is for any of your team to be referencing outdated content.
With our new CMS asset verification workflow, Admins can set review deadlines, designate content reviewers, and trigger reminder emails to ensure all assets housed in their WorkRamp CMS get updated on the appropriate regular cadence.
API Key Management
API key management has now been moved under Integration Settings for enhanced security and to give Admins better control over API keys across their organization.
Customer Learning Cloud
Scheduled Reports
Data visibility is key for learning program success, so we’ve made it more seamless to share out analytics reports.
Gone are the days of manually downloading your reports to email out to relevant parties. Within our Report Builder, Admins can now schedule automated deliveries of reports straight to their inboxes and any additional recipients of their choosing.
App Search
When your customer learning hub houses a wealth of information, it can be a challenge for your learners to sift through it all to find what they need.
That’s why we’re making it easier with our new App Search which now surfaces results from across your Academy and Community.
Interested in learning more about our Summer Release or the WorkRamp Learning Cloud? Get in touch with our team!
Complete the form for a custom demo.
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In addition to WorkRamp CMS, we’ve also launched 5 brand new features & 5 product enhancements in our 2024 Winter Release
These updated and enhancements support you in delivering more seamless and data-driven learning programs across your organization.
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