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When designed properly, customer education programs can reduce customer onboarding time, boost engagement, improve retention, and help turn your customers into advocates. The way you educate customers is crucial and distinguishes you from your competition.
Onboarding can make or break how successful your new team members are, their enthusiasm for being part of the team, and how long they are retained. It's crucial to have an impactful onboarding program to maximize the opportunities it affords.
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