Redefine customer and partner education with a cloud-based LMS + Community platform built to scale, improve retention, and create advocates who champion your value.
Create a one-stop shop for customer education. With a centralized Customer LMS + Communities hub, customers always know where to go for learning resources and the latest product updates and announcements.
Drive a more customer-centric approach by using learning at key points to support the customer journey.
Draw on internal collaborators’ expertise in the easy-to-use platform to achieve customer education goals.
Implement your Customer Learning Cloud without issues by connecting to your existing tech stack with our integrations.
Focus on delivering world-class customer experiences with the right tools, like a corporate learning management system that increases customer knowledge, engagement, and overall satisfaction. In our cloud-based LMS, create, deploy, and measure the ROI of learning programs that place customers at the forefront of growth.
Provide scalable “white-glove” customer onboarding through blended learning practices during key moments in the customer journey, and carry that support through to retain accounts.
Empower internal collaboration across your organization within the cloud-based LMS that allows subject matter experts to deliver valuable content on product best practices to customers.
Fuel business growth by providing a learning platform that makes customers feel supported and confident in your product and company. Take it one step further with certification paths.
Win a greater share of your market with an empowered and well-equipped channel sales team that has been enabled with product knowledge, certifications, and your best materials through WorkRamp’s cloud-based LMS. Power growth plans with learning programs that can be created, segmented, deployed, and measured easily.
Inspire confidence in your product, brand, and partnership through learning experiences that drive value for your partners and deliver relevant training for them to sell or refer well.
Use various learning styles in the cloud-based LMS to give partners the choice of self-serve or guided training, and build in unique courses that are specific to each partnership.
Reduce burden on partner success and support teams by providing a scalable way to communicate product releases, partner updates, and top tips while cutting down on 1:1 interactions.
Increases customer knowledge and engagement with WorkRamp Communities. Connect customers through forums and discussions, get feedback and product feature requests, and share product announcements. Create one place for all your customer and partner learning needs with the power of Customer LMS + Communities. Coming in early 2024.
Ways WorkRamp has helped businesses scale customer learning
Welcome new customers well
Update users on functionality
Turn power users into experts
Give brand champions a voice
Empower your partner
Equip resellers with resources
Support agents with knowledge
Create ecommerce avenues
Creating an effective customer education program is one of the best ways to help users to get the most out of your products and turn customers into loyal brand advocates.
Customer education is vital to engage users, drive cross-sells and upsells, and boost retention. Learn practical strategies to build a program that works.
While the value of customer ed is clear, the best path toward maximizing that value isn’t always obvious. Learn how to maximize ROI from your customer ed program.
Get in touch to learn how WorkRamp can help you achieve your training goals.
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