How to Build Effective Employee Training Systems + Top Employee Training Software
June 30, 2023
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Employee training systems are more important than ever as we continue to see significant change in the world of work.
Skillsets for jobs have changed by around 25 percent since 2015, which is expected to double by 2027. Most L&D pros agree that proactively building employee skills will help navigate the evolving future of work.
Your team members need to stay current on industry best practices and learn new skills to succeed in their roles and help future-proof your organization.
Building an effective employee training program and identifying the best employee training software for your needs can empower your team members to achieve professional growth and contribute toward your organizational goals.
In this post:
What is an employee training system?
An employee training system is a structured approach to enhance your team’s knowledge, skills, and competencies. Training may include job-related knowledge, technical skills, soft skills, and industry best practices.
A well-designed employee training program encompasses various learning activities, such as online courses, in-person workshops and seminars, job shadowing, coaching, and mentoring.
The training content library and program delivery methods are usually tailored to the unique needs of the organization and team.
Benefits of implementing employee training systems
Building an effective corporate training system is a worthwhile investment that benefits your team members—and your business.
Reduced ramp time
Employees can become productive members of your team more quickly with a comprehensive training system.
Employee training helps new hires comprehend the skills, knowledge, tools, and techniques necessary to perform their job and integrate into your organization.
A targeted approach to onboarding and early employee development minimizes trial and error, accelerating a new hire’s ability to contribute effectively from the start.
Improved employee engagement
This helps your team members feel valued and fosters a culture of engagement where employees are motivated to go above and beyond to meet organizational goals.
A highly-engaged and satisfied workforce contributes to many other positive business outcomes, including lower turnover, higher employee productivity, and higher profitability.
Employee training systems enable you to deliver a consistent, high-quality, and effective learning experience to a large number of employees. This is significantly more efficient than reinventing the wheel each time you need to train a new employee or run a department- or company-wide training.
Well-designed systems can be flexible to meet your company’s needs. New modules or courses can be developed, existing learning content can be updated or modified, and additional resources can be incorporated to address emerging training needs.
Employee training can impart the same baseline of information to each team member so there’s a shared understanding of goals, processes, and expectations.
This creates a more collaborative environment where everyone is aligned around objectives and priorities, resulting in better overall business outcomes.
Great customer success
Well-trained employees have the knowledge and skills needed to provide excellent customer service. They understand customer needs, can handle inquiries effectively, and are equipped to resolve issues efficiently.
Satisfied customers are more likely to be loyal and refer new business to your organization, contributing to business growth.
Types of employee training systems
There’s no one-size-fits-all when it comes to employee learning. Most organizations employ several types of employee training systems to meet their team’s specific needs.
Employee onboarding sets the stage for new hires, ensuring a smooth transition into their new roles and the organization.
Effective onboarding goes beyond administrative tasks, including training around company values, product knowledge and messaging, tools, soft skills, and cross-functional team relationships.
This more comprehensive approach can help new employees quickly understand the company culture, learn what’s expected of them, and develop their competencies to excel in their roles.
Learn how WorkRamp can help you build robust onboarding programs with customized learning paths based on role, team, or seniority.
Talent development focuses on nurturing your employees’ skills, knowledge, and career growth to enhance your team’s performance and reach organizational goals. Training often encompasses various activities, including technical and soft skills training, stretch assignments, leadership coaching, and mentoring.
Development programs aim to expand your team members’ capabilities and create a pipeline of skilled talent within your organization. Offering growth and advancement opportunities can also help you build a more motivated, committed, and engaged workforce.
Learn how you can use WorkRamp for employee training and talent development.
Compliance training helps ensure that employees understand and adhere to legal and regulatory requirements relevant to their roles. It may cover topics including data privacy, workplace safety, anti-discrimination policies, and other industry-specific regulations.
Successful employee compliance training can boost employee satisfaction and productivity while helping shield your company against liability, litigation, and the resulting negative publicity.
Learn how to use WorkRamp for compliance training to help your team stay up to date on compliance training by automating your workflow.
Sales enablement training empowers reps with the knowledge and skills they need to be successful in their roles. Topics may include product knowledge, customer relationship management, sales tactics, negotiation skills, and market insights.
By investing in sales training, organizations enable their sales teams to deliver exceptional customer experiences and drive revenue growth.
Learn how WorkRamp’s on-demand sales training can help you increase rep efficiency, drive revenue performance, and close more deals.
Support enablement training gives customer service teams the skills and knowledge to handle customer inquiries, troubleshoot problems, and provide timely and satisfactory resolutions. It may include training on product or service knowledge, communication skills, problem-solving, and customer engagement techniques.
Empowering your support team with relevant, timely, and detailed training enables them to maintain high levels of customer satisfaction and loyalty.
Learn how WorkRamp can help you deliver better support experiences through personalized learning.
Employee training system vs. employee training software
Employee training programs refer to the strategy and course content involved in professional development, while training software is the technology that facilitates learning.
Employee training software like WorkRamp enhances the delivery, management, and tracking of development programs to make them more engaging, scalable, and effective.
Benefits of implementing employee training software
Implementing employee training software has numerous benefits for organizations, from workflow automation and cost savings to time efficiency.
Employee training software can automate and streamline various aspects of your training workflow, reducing administrative work and enhancing efficiency.
Tasks such as course enrollment, progress tracking, and notifications can be triggered automatically, saving significant time and effort. By automating these processes, you can focus on more strategic initiatives like building out your employee development program and improving the learner experience.
Lower training costs
Traditional training methods often involve significant expenses related to instructor-led training sessions, travel expenses, and employee time.
Online training software can reduce or eliminate these costs while enabling you to scale your development program. Cost-effective, scalable training can help you create a culture of continuous learning that benefits your team members as much as it benefits your organization.
Saves staff time
Employee training software provides efficient and accessible training solutions, saving your team members valuable time.
Learners can access online employee training whenever and wherever it’s convenient for them, focusing on learning content to help them accomplish their goals.
This flexibility eliminates the need for scheduling and coordinating training sessions to accommodate different schedules, saving time for your L&D team as well.
Top employee training software features
Selecting software with the right features is crucial for creating effective, engaging employee training programs.
Online training software should offer the capability to deliver virtual content so your team members can learn when and where it’s convenient for them. This feature allows trainers to create and deliver interactive training content, including webinars, virtual instructor-led training, video-based training sessions, and more.
Virtual content delivery is crucial for modern learners, as it facilitates self-paced learning, enhances engagement, and enables real-time interaction between distributed teams.
Customizable course building
A robust employee training software should provide customizable course-building features, allowing organizations to tailor eLearning content to their specific needs. This includes the ability to create, edit, and organize training videos, presentations, articles, and assessments.
Customizable course building empowers you to design training programs that align with your organization’s learning objectives and culture.
Comprehensive training management features can help you streamline administrative tasks and provide a centralized hub to manage instructor-led training. Your software should offer functionalities including resource organization, scheduling and automating reminders, tracking trainers and experts, monitoring budgets, and reporting.
A training management system can help you build a more scalable, efficient development program to make the best use of your L&D resources.
Progress tracking and analytics
The ability to track learner progress and analyze training effectiveness is a vital feature of employee training software. Robust progress tracking and analytics capabilities allow you to assess learner performance, identify knowledge gaps, and measure the impact of training initiatives.
Employee training software should provide detailed reporting and analytics on key performance indicators like learner engagement, completion rates, and assessment scores. These analytics empower you to optimize learning outcomes and ensure a positive return on your investment.
Use the best employee training software
Investing in the right processes and tools helps ensure your employees are well-equipped to handle their current job and prepare for future roles.
It’s essential to carefully evaluate employee training software options and choose a solution that aligns with your organization’s specific needs and training goals.
With the right system in place, businesses can improve employee performance, provide better customer service, and improve their bottom line.
WorkRamp’s Learning Cloud is the single platform for all of your employee and customer learning needs. With the Learning Cloud, you can create a learning culture to help your team members develop in their roles and beyond.
Ready to learn more? Contact us for a free, personalized demo.
Complete the form for a custom demo.
- 9 Examples of Employee Development Plans to Uplevel Your Team February 16, 2024
- 3 Critical Signs You Need a Customer Education Program February 13, 2024
- The Customer Success Goal You’re Getting Wrong with Jon Herstein, Box February 9, 2024
- Why Remote Companies Have a Competitive Advantage with Tony Jamous, Oyster February 8, 2024
- 4 Ways to Budget for Your L&D Program in 2024 February 8, 2024
Jen DewarWorkRamp Contributor
Jen Dewar is a marketing consultant in HR technology, focusing on developing educational content for HR professionals and recruiters. She is passionate about diversity and inclusion, lifelong learning and development, and treating people like people throughout candidate and employee experiences. Outside of work, you can find Jen snowboarding in Tahoe, enjoying a glass of wine in Sonoma, or hanging out at home with her family.
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