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WorkRamp is a GDPR Compliant LMS

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WorkRamp is GDPR Compliant
GDPR

WorkRamp is GDPR Compliant

WorkRamp is recognized as GDPR compliant, ensuring that your data is safe with us. The conversation around compliance has been intensified by the European Union’s General Data Protection Regulation (GDPR). This regulation took effect on May 25, 2018, and has significant implications for any organization that collects customer data—something that applies to nearly all businesses today.

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Here’s a brief overview of GDPR compliance and the essentials you should know:

Changes in the Definition of Personal Data

Under the GDPR, personal data is categorized into six important types that you need to keep in mind:

  • Historical: An individual’s personal history.
  • Financial: Information related to financial accounts, transactions, and credit.
  • Social: Data regarding personal and professional connections, family, and public interactions.
  • Tracking: Information gathered from devices, contacts, and location.
  • External: Identifiable details such as ethnicity, sexuality, behavior, and medical history.
  • Internal: Personal beliefs, knowledge, passwords, and preferences.

New Organizational Requirements Under GDPR

When it comes to GDPR compliance, several key factors come into play:

  • Broader Geographic Reach: The new regulations apply to any organization engaging with customers in the European Union, regardless of where the company is based.
  • Increased Penalties: Non-compliance can be costly, with fines reaching up to 4% of global annual revenue or 20 million euros, whichever is higher.
  • User Consent: There are stricter requirements for obtaining consent, along with enhanced rights for individuals, necessitating careful planning for data collectors.

New Customer Rights Under GDPR

Customers now enjoy several important rights, including:

  • Breach Notification: Obligatory notification of data breaches within 72 hours.
  • Right to Access: Individuals can request a copy of all their collected data at no charge.
  • Right to be Forgotten: The ability to request the deletion of all personal data held.
  • Data Portability: Customers can request their data in a format that is easy to transfer to another provider.
  • Privacy by Design: Organizations are expected to limit data collection, retaining only what is necessary for specific tasks.
  • Data Collection Officers: Standardized record-keeping practices and the possibility of appointing a Data Protection Representative.

What Is a DPA and How Do You Obtain One?

If your organization is subject to GDPR, you will need a Data Processing Agreement (DPA) with certain third parties, including WorkRamp, with whom you share data. Contact your Client Outcomes Manager to execute a signed DPA with WorkRamp.

Why Choose WorkRamp

Centralized LMS

Centralized LMS

One platform to manage the learning experiences of your employees & customers.

Native Mobile Application

Native Mobile Application

Empower your learners to learn wherever, whenever. Deliver training on-the-go.

Dynamic Editor Experience

Dynamic Editor Experience

Build content on-the-fly, collaborate in real time, and deploy training faster.

Scalable Platform

Scalable Platform

Security, speed, and reliability to scale to thousands of global learners.

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Box
Reddit
Intercom
Loom
Brex
Sprout Social
Workiva
Unity
Hashicorp
Lattice
Box
Reddit
Intercom
Loom
Brex
Sprout Social
Workiva
Unity
Hashicorp
Lattice
Box
Reddit
Intercom
Loom
Brex
Sprout Social
Workiva
Unity
Hashicorp
Lattice
Box
Reddit
Intercom
Loom
Brex
Sprout Social
Workiva
Unity
Hashicorp
Lattice

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