Scale with the Best LMS for Customer Training
Take customer success to the next level with an LMS that accelerates speed to value, reduces churn, increases engagement, and builds advocates.
See WorkRampTrusted by the World's Top Organizations
Why Choose WorkRamp for Your Customer LMS?
True extended enterprise flexibility
Broaden the impact of learning on growth with a customer LMS that can share employee LMS tools and content.
Technology that integrates seamlessly
Immerse customers into learning experiences that center them and interact effortlessly with their key tools.
Customer education ROI you can measure
Deliver quantifiable wins such as greater product adoption, reduced customer churn, and higher lifetime value.
Ready system of support and resources
Let our professional services and self-serve resources guide your customer education journey and help you win.
COURSE AUTHORING
Develop the best customer education resource center for all learners
Build learning content, events, and resources the way you want them, in whichever learning styles are most effective for your customers to maximize product knowledge and adoption. With an intuitive drag-and-drop editor native to our LMS for customer training, admins can create scalable programs that customers will love.
-
Increase speed to customer education delivery
Equip administrators, course creators, and subject matter experts with course authoring tools that allow them to create, configure, manage, and deliver your learning programs easily.
-
Enforce learning with progressing paths
Captivate customers with learning paths in the best LMS for customer training. Help them grow product knowledge and skills at the pace that feels right, with assessments along the way.
-
Spark ideas and community through events
Host live and virtual customer education events for more blended learning experiences. For customers who miss sessions, on-demand content can be made available and be tracked by admins.
CUSTOMIZATION
Deliver memorable customer learning experiences that feel personalized
Showcase your company brand to learners in WorkRamp’s Customer LMS by customizing visuals and settings to meet your business needs. The flexible platform allows you to configure the learning environment no matter your level of design expertise, segment users and groups to designated courses, and automate notifications.
-
Make your mark with flexible theming options
Present a customized learner experience that matches your company brand (e.g. colors, fonts, terms, etc.) and can be set up with both no-code and custom CSS and Javascript options.
-
Create unique journeys with segmentation
Personalize experiences by managing which learners and groups can see and take specific courses, customizing user registration fields, and automating segmentation upon registration.
-
Automate and brand learner communications
Drive learner engagement with branded emails reminders like welcome messages automated to send upon signup. At all touch points, admins can use content variables for personalization.
CERTIFICATION & ADVOCACY
Cultivate certifiable brand champions that love your products loudly
Maximize the customer journey by not only exceeding expectations at onboarding but throughout the cycle, constantly earning customer loyalty and extending into advocacy. Today, customers require modern technologies and tools to do their best and by centering them in their learning experiences, you can win the biggest fans.
-
Build engaging, certified onboarding programs
Reward learners with badges and certificates that they earn upon completing customer onboarding and other training. They feel accomplished and become more knowledgeable product users.
-
Help customers promote both of your brands
Allow customers to showcase their product expertise and personal achievements by publishing earned certifications to LinkedIn with accompanying URLs, promoting your brand in turn.
-
Monetize valuable content through ecommerce
Generate revenue through the best LMS for customer training by setting prices for your most popular training courses and certification programs that customers are willing to pay for.
REPORTING & ANALYTICS
Analyze the real impact of customer learning and education programs
Measure the business metrics that matter with native dashboards and analytics. Admins can create custom reports to track progress and engagement and monitor growth of user adoption over time. To take analytics to the next level, you can integrate data directly into key business systems such as BI tools or Salesforce.
-
Correlate learning to key business results
Configure reporting tools to review customer education program data and trends and supplement with BI tools to determine impact on customer retention, product adoption, and growth.
-
Make more data-informed decisions quicker
Comprehend learning activity and training data better by using in-app visualization features that provide visible context to key customer education and learning program metrics.
-
Boost reporting with advanced integrations
Connect WorkRamp’s Customer LMS with popular customer management systems for both a seamless learner experience and tracking learning activity as compared to customer account health.
Learn How Customers Grow with WorkRamp
Workiva
The Workiva Learning Hub has various training options such as self-service learning, guided paths, and certifications so customers can choose their preferred method of learning.
QuantumMetric
Quantum Metric University (QMU) provides customers with a combination of self-service learning, badges, and certifications to help them get value from the platform immediately.
Qualified
Qualified University uses certifications to help admins and employees understand the product and best practices to help them drive more pipeline through Qualified
Integrate Hassle-Free with Your Key Technology
Make learning infrastructure essential to your existing tech stack
Analytics Tools
Prove customer education ROI
BI Tools
Track overall performance
Identity and SSO
Ensure secure learner sign-in
Content Management
Embed impactful resources
Communication Tools
Increase customer engagement
Scheduling Tools
Simplify event registrations
Ecommerce
Generate content revenue
API
Access essential documentation
"WorkRamp helps us deliver enablement programs that strengthen a rep's core competencies based on their performance and professional development journey. We leverage everything from certification programs to micro-training to assessments. The analytics help us communicate the ROI of our enablement programs. As a result, our GTM team provides customers with a consistent, outstanding experience that translates to stronger business outcomes."
Seema Jain
AVP of Revenue Effectiveness, MURAL
AVP of Revenue Effectiveness, MURAL
“With WorkRamp, we’re able to make learning accessible for all of our employees, and measure the impact of our programs. The platform allows us to deliver L&D content as interactive experiences with multiple formats that is really interesting and engaging for learners.”
Lydia O'Malley
Learning and Development Manager, Sprout Social
Learning and Development Manager, Sprout Social
“WorkRamp provides a great community of enablement folks that I look to every day. Whether through the VIP community or conversations with my customer success team, I’m able to learn from what the most successful companies are doing through WorkRamp”
Mark Riley
Sales Enablement Director, Handshake
Sales Enablement Director, Handshake
"We wanted an LMS that would be user friendly for our customers and myself, and ultimately, add lifetime value to our product. That's definitely something WorkRamp has brought to the table.”
Mia Ford
Head of Customer Engagement, Spinify
Head of Customer Engagement, Spinify
"WorkRamp enables us to train employees and customers in a single platform. This allows us to share training materials across teams and provide an amazing education experience for our customers, without the added work of spinning up a new instance."
Chauncy Ford
Director of Customer Enablement, Quantum Metric
Director of Customer Enablement, Quantum Metric
You might also like
Customer Education
Best practices to empower your customers
Creating an effective customer education program is one of the best ways to help users to get the most out of your products and turn customers into loyal brand advocates.
Customer Education
Understand what to focus on to build a successful customer ed program
Customer education is vital to engage users, drive cross-sells and upsells, and boost retention. Learn practical strategies to build a program that works.
Customer Education
3 pillars to get the best ROI from your customer ed program
While the value of customer ed is clear, the best path toward maximizing that value isn’t always obvious. Learn how to maximize ROI from your customer ed program.
Ready to Get Started?
Get in touch to learn how WorkRamp can help you achieve your training goals.
Request a Demo
