Take customer success to the next level with an LMS that accelerates speed to value, reduces churn, increases engagement, and builds advocates.See WorkRamp
Broaden the impact of learning on growth with a customer LMS that can share employee LMS tools and content.
Immerse customers into learning experiences that center them and interact effortlessly with their key tools.
Deliver quantifiable wins such as greater product adoption, reduced customer churn, and higher lifetime value.
Let our professional services and self-serve resources guide your customer education journey and help you win.
Build learning content, events, and resources the way you want them, in whichever learning styles are most effective for your customers to maximize product knowledge and adoption. With an intuitive drag-and-drop editor native to our LMS for customer training, admins can create scalable programs that customers will love.
Equip administrators, course creators, and subject matter experts with course authoring tools that allow them to create, configure, manage, and deliver your learning programs easily.
Captivate customers with learning paths in the best LMS for customer training. Help them grow product knowledge and skills at the pace that feels right, with assessments along the way.
Host live and virtual customer education events for more blended learning experiences. For customers who miss sessions, on-demand content can be made available and be tracked by admins.
Showcase your company brand to learners in WorkRamp’s Customer LMS by customizing visuals and settings to meet your business needs. The flexible platform allows you to configure the learning environment no matter your level of design expertise, segment users and groups to designated courses, and automate notifications.
Personalize experiences by managing which learners and groups can see and take specific courses, customizing user registration fields, and automating segmentation upon registration.
Drive learner engagement with branded emails reminders like welcome messages automated to send upon signup. At all touch points, admins can use content variables for personalization.
Maximize the customer journey by not only exceeding expectations at onboarding but throughout the cycle, constantly earning customer loyalty and extending into advocacy. Today, customers require modern technologies and tools to do their best and by centering them in their learning experiences, you can win the biggest fans.
Reward learners with badges and certificates that they earn upon completing customer onboarding and other training. They feel accomplished and become more knowledgeable product users.
Allow customers to showcase their product expertise and personal achievements by publishing earned certifications to LinkedIn with accompanying URLs, promoting your brand in turn.
Generate revenue through the best LMS for customer training by setting prices for your most popular training courses and certification programs that customers are willing to pay for.
Measure the business metrics that matter with native dashboards and analytics. Admins can create custom reports to track progress and engagement and monitor growth of user adoption over time. To take analytics to the next level, you can integrate data directly into key business systems such as BI tools or Salesforce.
Configure reporting tools to review customer education program data and trends and supplement with BI tools to determine impact on customer retention, product adoption, and growth.
Comprehend learning activity and training data better by using in-app visualization features that provide visible context to key customer education and learning program metrics.
Connect WorkRamp’s Customer LMS with popular customer management systems for both a seamless learner experience and tracking learning activity as compared to customer account health.
The Workiva Learning Hub has various training options such as self-service learning, guided paths, and certifications so customers can choose their preferred method of learning.
Quantum Metric University (QMU) provides customers with a combination of self-service learning, badges, and certifications to help them get value from the platform immediately.
Qualified University uses certifications to help admins and employees understand the product and best practices to help them drive more pipeline through Qualified
Make learning infrastructure essential to your existing tech stack
Prove customer education ROI
Track overall performance
Ensure secure learner sign-in
Embed impactful resources
Increase customer engagement
Simplify event registrations
Generate content revenue
Access essential documentation
Creating an effective customer education program is one of the best ways to help users to get the most out of your products and turn customers into loyal brand advocates.
Customer education is vital to engage users, drive cross-sells and upsells, and boost retention. Learn practical strategies to build a program that works.
While the value of customer ed is clear, the best path toward maximizing that value isn’t always obvious. Learn how to maximize ROI from your customer ed program.