Last updated: February 15, 2023
INTRODUCTION
Purpose. The purpose of this Privacy Notice (“Notice”) is to describe how WorkRamp, Inc. (“WorkRamp” “we, “us” or “our”) collects, uses shares and processes personal information about you when you navigate our website located at www.workramp.com (collectively referred to herein as the “Site”) or otherwise use our products and services, manage our relationship with you or otherwise engage with us in other related ways, including sales, marketing, or events (the “Services”). Please read this Notice carefully to understand what we do regarding your information. If you do not understand any aspects of our Notice, please feel free to contact us at support@workramp.com
Our Privacy Notice explains:
Scope; Third Party Linked Sites. This Notice applies only to information we collect by visiting the Site or via links to this Notice. Our Site may also contain links to other websites, applications, platform and services maintained by third parties that are not owned or controlled by us (“Linked Sites”). The information practices of these Linked Sites are governed by their privacy statements. Please be aware that we are not responsible for the privacy practices of such other Linked Sites. We encourage you to be aware when you leave our Site and to read the privacy statements of each and every website that collects your personal information.
Terms of Use. Please note that your use of our Site is also subject to our Terms of Use.
Information You Provide to Us
We collect personal information you provide to us, for example when you create or modify your user account, for the Services, register to use our Site, purchase Services from us, request information from us, interact with our marketing content by submitting information, contact customer support, or otherwise communicate with us. This personal information may include:
We do not collect sensitive information
Information We Collect Through Your Use of our Site
Google Analytics. We use Google Analytics, a web analytics service provided by Google, Inc. (“Google”) to collect certain information relating to your use of the Site. Google Analytics uses “cookies”, which are text files placed on your computer, to help the Site analyze how users use the Site. You can find out more about how Google uses data when you visit our Site by visiting “How Google uses data when you use our partners’ sites or apps”, located at www.google.com/policies/privacy/partners/.
HubSpot. We use HubSpot, an analytics and marketing tool (“HubSpot”) to collect user behavior data when visiting our Site to provide relevant content and help us to improve the Site. Data is collected through cookies as well as information you provide us. For more information about HubSpot or their services generally, please visit https://knowledge.hubspot.com/privacy-and-consent/what-cookies-does-hubspot-set-in-a-visitor-s-browser. To learn more about the types of cookies used by HubSpot, please see below, “Information Collected Through Cookies and Similar Technologies.”
Information Collected Through Cookies and Similar Technologies
We and our service providers use industry standard common information-gathering tools for collecting data, including cookies, web beacons, and other technologies to receive and store certain types of information from your computer or mobile device whenever you interact with our Site, use our Services or interact with emails we send you.
Cookies or Browser Cookies. A cookie is a small file containing a string of characters that is sent to your computer when you visit a website. When you visit the Site again, the cookie allows the Site to recognize your browser. Cookies may store unique identifiers, user preferences and other information. You can reset your browser to refuse all cookies or to indicate when a cookie is being sent.
Web Beacons. Certain sections of our Site and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit us, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of a certain section).
Types of Cookies in Use
Necessary/Essential Cookies. These cookies are strictly necessary to better provide you with the Services available through the Site.
Performance and Functionality Cookies. Enhance the performance and functionality of our Site but are non-essential to their use. However, without them, certain functionality may become unavailable.
Analytics and Customization Cookies. Collect information that is used either in aggregate form to help us understand how our Site is being used or how effective our marketing campaigns are, or to help us customize our Site for you.
Advertising Cookies. Make advertising messages more relevant to you. They perform functions like preventing the same ad from continuously reappearing, ensuring that ads are properly displayed, and in some cases selecting advertisements that are based on your interests.
Social Networking Cookies. Enable you to share pages and content that you find interesting on our Site through third party social networking and other websites. These cookies may also be used for advertising purposes.
How You Can Control Cookies
You have the right to decide whether to accept or reject cookies.
You can set or amend your web browser controls to accept or refuse cookies. If you choose to reject cookies, you may still use our Site though access to some functionality and areas of our website may be restricted. As the means by which you can refuse cookies through your web browser controls vary from browser-to-browser, you should visit your browser’s help menu for more information.
In addition, most advertising networks offer you a way to opt out of targeted advertising. If you would like to find out more information, please visit http://www.aboutads.info/choices/ or http://www.youronlinechoices.com.
You may opt out by clicking here: http://optout.aboutads.info/ or http://optout.networkadvertising.org/ (or if located in the European Union, by clicking here: http://www.youronlinechoices.eu/). Please note this does not opt you out of being served advertising. You will continue to receive generic advertisements.
Necessary/Essential Cookies. Because these cookies are strictly necessary to deliver the Site to you, you cannot simply refuse them. You can block or delete them by changing your browser settings however, as described above.
No Information from Children Under Age 13
Our Site and Services are not directed at children. We do not knowingly collect personal information from children under the age of 13. If you are under the age of 13, please do not attempt to register with us at this Site or provide any personal information about yourself to us. If we learn that we have collected personal information from a child under the age of 13, we will promptly delete that information. If you are a parent or guardian and believe we have collected personal information from your child under the age of 13, please contact us at support@workramp.com or call us at 888-336-8797 and we will take the necessary steps to delete their personal information from our systems.
2. HOW WE USE AND SHARE YOUR INFORMATION
To Provide the Services, and Related Information. We collect information from you in order to provide the Services that you purchase using the Site; register and support your online account for the purpose of performing our Services contract with you; provide information that you request from us; visit our branded social media pages; contact you about your orders with us; send you promotional materials or advertisements about our Services, as well as new features and offerings; analyze trends to track your usage of and interactions to the extent necessary for our legitimate interest in developing and improving the Site.
Communicating with You. We may use your contact information to contact you via email marketing, paid advertisements, phone calls, social media, and other means of digital communication on channels with the information you provide. You have a right to unsubscribe at any time by using the link to manage your preferences in the footer of every WorkRamp email communication.
Sharing with Third Parties. We may provide information to contracted third party service providers that help us promote the Site, operate and manage our Site, process orders, and fulfill and deliver the Services that you purchase from us. These service providers will have access to your personal information in order to help us provide these Services, but when this occurs, we implement reasonable contractual and technical protections to limit their use of that information to helping us provide the Services. We ensure that service providers provide at least the same level of privacy protection we offer, and we require these service providers to notify us if they can no longer meet their obligation to provide the same level of protection that is required. Upon notice, we will stop and remediate unauthorized processing of personal data.
Your Consent. In addition to the sharing described elsewhere in this Notice, we will share personal information with companies, organizations or individuals outside of WorkRamp when we have your consent to do so.
Legal Proceedings. We will share personal information with third party companies, organizations or individuals outside of WorkRamp if we have a good-faith belief that access, use, preservation or disclosure of the information is reasonably necessary to:
Furthermore, we are required to disclose personal information in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.
Transfer in the Event of Sale or Change of Control. If the ownership of all or substantially all of our business changes or we otherwise transfer assets relating to our business or the Site to a third party, such as by merger, acquisition, bankruptcy proceeding or otherwise, we may transfer or sell your personal information to the new owner. In such a case, unless permitted otherwise by applicable law, your information would remain subject to the promises made in this Notice unless you expressly agree differently.
You can access and update certain information we have relating to your Services account by logging in into your account.
You and your account administrator have control over your personal information and how it is collected, used, and shared. For example, you have a right to:
If you have questions about personal information we have about you or need to update your information, you can contact us at support@workramp.com or call us at 888-336-8797. You can opt-out of receiving marketing and promotional emails from WorkRamp by using the opt-out or unsubscribe feature contained in the e-mails.
You can close your online account by emailing us at support@workramp.com or calling us at 888-336-8797. If you close your account, we will no longer use your Services account information or share it with third parties. We may, however, retain a copy of the information for archival purposes, and to avoid identity theft or fraud.
We use industry standard physical, technical and administrative security measures and safeguards to protect the confidentiality and security of your personal information. However, since the Internet is not a 100% secure environment, we cannot guarantee, ensure, or warrant the security of any information you transmit to us. There is no guarantee that information may not be accessed, disclosed, altered, or destroyed by breach of any of our physical, technical, or managerial safeguards. It is your responsibility to protect the security of your login information. Please note that e-mails and other communications you send to us through our Site are not encrypted, and we strongly advise you not to communicate any confidential information through these means.
If you are a resident of the European Economic Area (EEA) or other jurisdiction outside of the U.S., in order to access our Site and provide the Services to you, we may send and store your personal information (also commonly referred to as personal data) outside of the EEA, including to the United States. Accordingly, your personal information may be transferred outside of the country where you reside or are located, including to countries that may not or do not provide the same level of protection for your personal information. We are committed to protecting the privacy and confidentiality of personal information when it is transferred and we ensure that the recipient of your personal information offers an adequate level of protection and security, by entering into the appropriate data processing agreements and, if required, Standard Contractual Clauses for the transfer of personal data as approved by the European Commission (Art.46 GDPR) or other applicable regulators or legislators.
By using and accessing our Site, users who reside or are located in countries outside of the United States agree and consent to the transfer to and processing of personal information on servers located outside of the country where they reside, and that the protection of such information may be different than required under the laws of their residence or location.
We may modify this Notice at any time. We will not reduce your rights under this Notice without your consent in accordance with applicable law. We will post any changes on this page and, if the changes are significant, we will provide a more prominent notice (including, for certain Services, email notification of Notice changes).
You are advised to review this Notice periodically for any changes. Changes to this Notice are effective when they are posted on this page.
This section for California residents supplements the information contained in our Notice and it applies solely to all visitors, users, and others who reside in the State of California. As a business that may be covered by the CCPA, we do not sell personal information for monetary consideration, but we do share personal information as described in this Notice that could be deemed a “sale,” as defined by the CCPA (Cal.Civ.Code § 1798.140(t)(1)
The section “Information We Collect” above explains the details of the personal information we may collect. We may collect the following categories of personal data: identifiers (such as name, email address), personal information categories(such as name, contact information) listed in the California Customer Records statute (Cal. Civ. Code § 1798.80(e)), commercial information (such as history of products or services purchased or considered), professional information (such as job title), internet or other similar network activity (such as interaction with our Site or advertisement).
Under CCPA, personal information does not include de-identified or aggregated consumer information and publicly available information from government records.
Your Rights under the CCPA
The CCPA provides California residents with specific rights regarding their personal information. If you are a resident of California, you have the following rights:
Exercising Your CCPA Data Protection Rights
To exercise any of your rights under the CCPA, and if you are a California resident, you can contact Us:
By email: support@workramp.com
Only you, or a person registered with the California Secretary of State that You authorize to act on Your behalf, may make a verifiable request related to Your personal information.
Your request to us must:
We cannot respond to Your request or provide you with the required information if we cannot:
We will disclose and deliver the required information free of charge within 45 days of receiving your verifiable request. The time period to provide the required information may be extended once by an additional 45 days when reasonably necessary and with prior notice.
Any disclosures we provide will only cover the 12-month period preceding the verifiable request’s receipt. California law requires us to indicate whether we honor your browser’s “Do Not Track” settings concerning targeted advertising. We adhere to the standards set out in this Notice and do not monitor Do Not Track browser requests.
If you have any questions, concerns, complaints, or suggestions regarding our Notice or otherwise need to contact us, please email us at support@workramp.com, call us at 888-336-8797, or contact us by US postal mail at the following address:
WorkRamp, Inc.
751 Laurel Street, #854
San Carlos, CA 94070