Drive Product Adoption, Reduce Churn, and Boost Customer Loyalty
Scale customer knowledge and gain valuable feedback with WorkRamp Communities.
Trusted by the World's Top Organizations
Why Use WorkRamp’s Customer Community Software?
Centralized customer & partner learning
Create a one-stop shop for your customer and partner learning needs with WorkRamp’s Customer LMS + Communities.
Collaborative customer experience
Give customers a scalable way to find solutions with discussion forums, peer-to-peer learning, and more.
Easy to use for admins & learners
Get your community up and running quickly with WorkRamp’s Customer Community Software.
Seamless tech stack integration
WorkRamp Communities offers a seamless customer experience with SSO for instant authentication.
WorkRamp Communities
Supercharge customer education and increase engagement
Positive customer experience is about making users feel supported at every stage of their journey. When users are part of a community, they feel like valued members of your brand and become advocates who recommend your solution to others.
-
Connect customers & scale knowledge
WorkRamp’s Customer Community Software lets customers connect to share knowledge. Users can leverage forums and discussions to spark conversation and share best practices.
-
Gain insights to shape your product roadmap
Get real-time customer feedback and product feature requests. WorkRamp Communities lets you streamline feedback in a digital, scalable location.
-
Share product updates & company announcements
Drive product adoption and engagement by keeping customers informed on company news, features, and product announcements. Customers always know where to go for up-to-date information.
Centralized Platform
Centralize customer & partner learning on a single platform
Take a smarter, more cost-effective approach to customer education. Create and deploy your community and customer and partner learning programs in one place with WorkRamp. Build trust and loyalty by giving users the resources they need to connect, learn, and excel.
-
Lower support costs & nurture relationships
Reduce support ticket volume with learning tools, resources, and self-service opportunities on one single platform. Enhance value and support with a dedicated community and customer education space.
-
Enhance customer trust and experience
When customers have everything they need at their fingertips they are more confident in your brand and your products. Build credibility and loyalty with WorkRamp’s Customer LMS + Communities.
-
Skip the headache of multiple vendors
With the power of Communities + Customer LMS from WorkRamp, you have one single platform to deliver engaging and impactful customer programs without the headache and cost of different vendors.
Reporting & Analytics
Measure the impact of your customer & partner programs
Your community is a valuable tool for customers and your business. Collect customer feedback and measure community engagement metrics to get buy-in for your programs and give users the resources they need to succeed. Engaged customers means happier customers and stronger relationships.
Top Use Cases for Customer Community Software
Scale customer education with WorkRamp Communities
Product Training
Share new product information
Customer Onboarding
Get users up to speed quickly
Partner Training
Help partners excel
Customer Enablement
Support and empower users
Peer-to-Peer Learning
Leverage forums and discussions
Advocacy Programs
Elevate brand advocates
Revenue Generation
Create upsell opportunities
Consultant Training
Equip agents with expertise
Learn How Customers Grow with WorkRamp
"We wanted an LMS that would be user friendly for our customers and myself, and ultimately, add lifetime value to our product. That's definitely something WorkRamp has brought to the table.”
Mia Ford
Head of Customer Engagement, Spinify
Head of Customer Engagement, Spinify
“We’ve been using WorkRamp since we had 21 reps on the revenue team, and now we’re at about 170. The platform enables organizational agility and collaboration that has been essential in helping us through the growth and scaling.”
Lissa Songpitak
Head of Revenue Enablement, Enable
Head of Revenue Enablement, Enable
“With WorkRamp, we’re able to make learning accessible for all of our employees, and measure the impact of our programs. The platform allows us to deliver L&D content as interactive experiences with multiple formats that is really interesting and engaging for learners.”
Lydia O'Malley
Learning and Development Manager, Sprout Social
Learning and Development Manager, Sprout Social
“We evaluated 15 learning management systems, and WorkRamp has one of the cleanest interfaces, which makes creating content so easy. They’re also willing to partner with us to make sure we achieve the best results. If something isn’t working, they always meet us halfway to figure it out.”
Andrea Burow
Learning & Development Partner, Knowledge Services
Learning & Development Partner, Knowledge Services
"Switching to WorkRamp has been a game-changer for us. It's not just about the technology; it's about empowering our teams and partners, making learning more accessible and efficient, and ultimately, helping us become a more mature and competitive company in today's dynamic business landscape."
Jaimie McDowell
Sr. IT Change Manager, Nasuni
Sr. IT Change Manager, Nasuni
You might also like
Customer Education
You can't afford to ignore the value of an LMS customer community
Discover the importance of integrating your LMS with your customer community as well as actionable best practices and strategies.
Customer Education
How to choose the best online community platform & the must-have features for a thriving customer community
Your customers expect consistently outstanding experiences. Customer community platforms give your business powerful tools for understanding—and fulfilling—your customers’ evolving needs.
Customer Education
Customer success has never been more important than in today's business landscape
Organizations must adapt, work collaboratively, and harness the power of new technologies to retain customers and drive product adoption.