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Decrease Churn & Turn Customers Into Brand Advocates

The initial sale is just the beginning of your customer relationships. Help users get the most out of your products and services with WorkRamp’s Customer LMS + Communities. Scale CS resources, improve product knowledge, and earn customer trust with the right educational tools and resources from WorkRamp.

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Trusted by the World's Top Organizations
Box
Reddit
Intercom
Loom
Brex
Sprout Social
Workiva
Unity
Hashicorp
Lattice
Box
Reddit
Intercom
Loom
Brex
Sprout Social
Workiva
Unity
Hashicorp
Lattice
Box
Reddit
Intercom
Loom
Brex
Sprout Social
Workiva
Unity
Hashicorp
Lattice
Box
Reddit
Intercom
Loom
Brex
Sprout Social
Workiva
Unity
Hashicorp
Lattice

Increase product adoption, improve customer success, & turn users into brand champions

68%

68% of customers report using products more after training.

56%

Of customers use more product features than they would if untrained.

66%

Of companies say their community has a positive impact on customer retention.

Your customers invested in your product. Show them you’re invested in their success

Create scalable customer training programs

As you acquire more customers, it becomes more challenging to deliver 1:1 training. With WorkRamp, you can deliver engaging, effective training to help customers become product experts.

Develop engaging customer communities

Combine eLearning, live and virtual training sessions, and peer-to-peer learning with WorkRamp’s Customer LMS + Communities. Create a customer academy to provide a customized, branded customer learning experience.

Why organizations choose WorkRamp’s Customer LMS + Communities

Accelerate time to value, reduce churn, and increase engagement

Accelerate time to value, reduce churn, and increase engagement

An effective customer training program leads to increased customer satisfaction, loyalty, retention, and upsell opportunities.

  • Get customer education up and running quickly

  • Increase customer retention and boost brand loyalty

  • Host training events to increase engagement

Deliver best-in-class customer training

Deliver best-in-class customer training

When you help your customers succeed, it improves your bottom line and helps you exceed your business targets. Build learning content with our easy-to-use course authoring tools. Create, configure, and manage learning programs in a centralized customer education resource center.

  • Turn customers into power users with customized training

  • Create educational content quickly and easily

  • Build engaging learning experiences

Boost product adoption and reduce churn with WorkRamp Communities

Boost product adoption and reduce churn with WorkRamp Communities

With the power of WorkRamp’s Customer LMS + Communities, you have one single platform to deliver engaging, impactful customer programs without the cost of multiple vendors. 

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  • Scale customer knowledge

  • Share company updates and gain valuable feedback

  • Build customer trust and loyalty

Centralize customer learning and improve product adoption.

Centralize customer learning and improve product adoption.

Give your customers the resources they need to become power users and excel in their roles with WorkRamp’s Customer LMS + Communities. Create a culture of learning to cultivate customer loyalty and exceed business goals. 

  • A seamless admin experience

  • An all-in-one customer LMS that grows and scales as you do

  • Proving the ROI of customer training has never been easier

Customer Training LMS FAQ

Customer education provides the necessary resources customers need to get the most from your products or services. The benefits of a customer education program include increased customer satisfaction, improved product adoption, lead generation through referrals and word-of-mouth, increased upsells and cross-sells, and ultimately, more revenue.

An effective customer training program can help to improve customer experience and turn customers into brand advocates. Signs it’s time to invest in customer education include the need to provide customer onboarding and training at scale, rapid software delivery and frequent product updates that require customer training, a lack of or declining product adoption, or a need to strengthen customer relationships or build a community for users. 

A customer education academy is an online training platform with content and resources to help users and prospects learn about your products. It helps them enhance their understanding and use your product or service to excel in their roles. Building a customer education academy provides a number of benefits, including increased customer retention and satisfaction, higher customer lifetime value, and increased product adoption. When your customers have the resources and training they need to use your product effectively, they become power users and loyal brand advocates. 

A customer training LMS, like the Learning Cloud, helps you create a centralized platform to develop and manage customer training content and scalable customer training programs. With WorkRamp, you can create a customer education academy, host live and virtual customer education events, and create certification programs to enhance users’ knowledge of your product and features.

A customer community is a group of people who share a common interest or affiliation with a brand, product, or service and come together to engage, collaborate, and support each other. 

Customer communities foster a sense of belonging among customers, providing them with a platform to share experiences, ask questions, and offer insights. Customer communities can enhance customer loyalty, empower users with valuable knowledge, and create a space where customers feel heard and valued. Learn more about customer communities.

Explore other WorkRamp Solutions

Support Enablement

Support Enablement

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Partner Training

Partner Training

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All-in-One LMS

All-in-One LMS

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Turn customers into power users and loyal brand advocates

Equip your customers with the tools and resources they need to learn, grow, and thrive. When you provide effective customer training, you increase revenue, product adoption, and customer satisfaction.

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