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Customer Education


Launching Lattice University to empower over 5,000 HR professionals to build high-performing teams

Lattice is on a mission to empower HR leaders everywhere to build engaged, high-performing teams and award-winning cultures. They achieve this through their people management platform that unites performance reviews, employee engagement, goal-tracking, compensation, and career development in a single system and through their customer education program, Lattice University.

With modern HR practice demanding more focus on empowering and growing an organization’s talent, enhancing managerial coaching skills, and offering comprehensive insights into the talent landscape, the Lattice team saw a huge opportunity to bridge knowledge gaps for HR professionals.  

In just six weeks of launching comprehensive customer education with WorkRamp, Lattice achieved:lattice case study resultsHow Lattice delivers engaging and scalable customer education programs with WorkRamp:

  • Varying modalities. The Lattice team keeps learning interesting by delivering content via text, flip cards, audio samples, videos, knowledge checks, and more
  • Badges & certifications. Lattice promotes learner engagement by awarding badges and certifications after the completion of learning paths and certifications
  • Salesforce Integration. Using WorkRamp’s integration with Salesforce, Lattice reports on metrics like registrations, completions by account, and more to show program ROI

Lattice’s guiding principles for customer education and how WorkRamp enables the team to achieve their educational vision:


The Learning Cloud is the All-in-One Learning Platform for all of your employee and customer training needs.

Want to take your customer ed program to the next level? Contact us to schedule a free, personalized demo.

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