Blink Device Company
Delivering tailored learning experiences to strengthen customer partnerships.
As the manufacturer of a neuromuscular monitor recommended by the American Society of Anesthesiologists Neuromuscular Monitoring Guidelines*, Blink Device Company relies on robust training to ensure successful product implementations.
However, simply going through PowerPoint presentations with clinicians wasn’t creating a meaningful learning experience. They needed an engaging way to educate providers on the monitor’s functionality, its effects on practice-specific workflows, and, most importantly, its impact on patient outcomes.
In six months of using WorkRamp to deliver tailored online learning to each customer, Blink DC has achieved:
How Blink Device Company uses WorkRamp to deliver impactful customer education programs
- Varying modalities. Blink DC makes learning engaging with interactive features, including Challenges, checklists, flip cards, and video
- Resource Libraries. Blink DC uses Resource Libraries as a one-stop shop for reference material, including scientific journals, brochures, and more
- Branding & customization. Blink DC uses customization abilities to create unique and tailored academies for each of its partner clinics and hospitals
“Leaning into customer education with WorkRamp has been an absolute game-changer. Our device, TwitchView, has a unique clinical focus, and implementing it comes with practice and workflow changes, so offering educational resources allows us to support clinicians with successful implementation, ongoing utilization, and refreshers for our early adopters.”
–Tenaje Calloway, Manager Clinical Implementations, Blink Device Company
*2023 American Society of Anesthesiologist Practice Guidelines for Monitoring and Antagonism of Neuromuscular Blockade. Anesthesiology 2023; 138:13-41
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