Box employs a comprehensive approach to gauge customer health scores, a pivotal metric reflecting the strength of customer relationships. Hear from Jon Herstein, Chief Customer Officer at Box, crucial insights for satisfaction and issue resolution. Measuring customer health is vital for informed decisions, improved retention, and ongoing product enhancement, enabling Box to anticipate needs and cultivate lasting partnerships.
Effective learning and development (L&D) programs are a great way to stand out as a brand to attract skilled talent and keep current employees happy and engaged.
Learning and development have long been hailed as the secret to employee success. Discover five proven ways to attract and retain top talent.
Employee training has changed significantly over the past several years. Here are seven learning and development statistics you should know to help you improve your organization's L&D.