Intercom LMS Integration

Connect with your Customers on WorkRamp

The Intercom integration allows you to enable the Intercom chat bubble in your Academy so you can communicate with your customers and partners. You can also enable your help site to populate within the chat bubble for quick access to support articles. 

Integration benefits: 

• Allow all teams in your business to easily communicate with your customers and partners through intercom for an enhanced customer experience. 
• Allow your admins to provide a one-stop shop for all your customers and partners where they can access WorkRamp training and all help articles for an integrated learning experience. 
• Give learners a quick way to reference support articles so they can get up to speed on the product faster. 

Use cases: 

• Onboarding: When a new Academy user is taking their WorkRamp training, they can also access help articles to learn about the product quickly. 
• Support: Academy users can easily communicate with support teams at your company whenever they need help directly within the Academy without having to leave.