Need help with remote work? Learn how WorkRamp can train your employees and customers to stay productive and aligned.
Distributed practice is a learning strategy that focuses on creating bite-sized training materials to help learners improve long-term knowledge retention.
Boost motivation and engagement of remote learners by leveraging the strengths of synchronous and asynchronous learning.
The leading Enterprise Learning Platform releases advanced features to help companies grow internationally and expand learning mediums, all while providing the industry's most secure solution.
Learn how Fivetran’s Enablement Team revamped their onboarding and continuous development program to build and scale the newly distributed teams–setting them up to thrive in the new remote environment.
Learning Transformation happens at the intersection of LMS and LXP, where learner objectives are aligned to the organizational initiatives to drive business strategy. WorkRamp’s Degreed integration helps enterprises find this intersection to deliver best-in-class learning experiences through a unified workflow.
The Four W’s of Inquiry — Who, What, Where, and Why — will show you how to build a thoughtful, inclusive, and user-centered learning program.
New offering from WorkRamp provides companies with tools to automate the remote onboarding process with state-of-the-art scheduling and resource management functionality.
WorkRamp announces enhancements to the new WorkRamp for Customers platform to democratize learning communities for every organization.
An agile content strategy is the roadmap for your training and enablement program. A training content strategy will allow enablement professionals to confidently roll out new training modules, implement learner engagement strategies and hit benchmark metrics–without the guesswork.
Recognized as a digital transformation leader, WorkRamp enables modern enterprises to transform the future of work by delivering an unparalleled, digital learning experience for both employees and customers.
We’re thrilled to announce the WorkRamp VIP Program, our customer advocacy program for product champions and community leaders. WorkRamp VIPs are brilliant professionals who are at the forefront of the training and enablement community—and are also customer champions who directly influence how we build our business and products.
Ryan Giordano is an organizational developer at Blend, one of the hottest new companies in the consumer finance space. As a lead on Blend’s organizational effectiveness team and a cutting edge L&D thought leader, Giordano spends much of his time envisioning how companies can be better places for people.
Katie MacDonald is the Sr. Manager, Strategic Enablement at Optimizely, the leading platform for experimentation and A/B testing with over 250 million dollars in funding. MacDonald also has a wealth of experience from other companies with powerhouse sales teams like Salesforce and Savo.
Global crises, like the COVID-19 pandemic, forces companies to reevaluate spend across the entire business — and there’s no question that the learning budget is always the first to go. This is why it’s critical to showcase the value of learning and enablement as often as you can. Katie Vermilyea, Director of Enablement at Bitly, […]
You call your Subject Matter Experts (SMEs), get your stakeholders aligned and set a rollout date. But that’s the easy stuff; the biggest roadblock in shipping your training ASAP is the content creation — and sharing that responsibility with other teams will allow you to scale training development at hyper-growth organizations and across multiple departments. But […]
With the launch of WorkRamp for Customers we are now the leading unified training platform. Our vision has always been to provide an unparalleled training experience for internal employees and we are excited to extend that experience to customer training, as well, through the industry’s most innovative end-to-end learning management system.
I am thrilled to announce the launch of WorkRamp for Customers, a dedicated platform to help onboard, train, and educate customers. Our vision has always been to provide an unparalleled training experience for internal employees and we are excited to extend that experience to customer training, as well, through the industry’s most innovative end-to-end learning management system.
Your sales enablement program is only as good as the content. After all, how effective can a training program be without the right sales content in place? Charles Derupe (Sales Tools & Content Manager, Square) discusses 3 must-do’s when designing content for your sales enablement programs: Alignment, Access and Application.
Learn from one of the best enablement leaders in the industry - Lish Gates - Senior Manager of Global Revenue Enablement at Algolia. She shares her thoughts and expertise on scaling enablement, building a global function, listening to your customers and running a successful SKO.
One of the biggest hurdles of implementing online training is building focused and engaging content. Learn how our Instructional Designer guides customers through the process and partners with them to build out an exceptional content program.
This on-demand webinar will show you how to design and execute role-playing scenarios that will uplevel your sales enablement program. For all customer-facing teams, role playing is crucial to most effectively prepare your reps to meet customers, handle objections and make the sale.
We're proud to bring together amazing Customer Success leaders to share valuable insights and learnings with each other-- check out our top 6 takeaways from the Modern Customer Success x WorkRamp Event.
Enablement is considered a vital function and increasingly strategic partner for organizations that want to stay competitive. Like any new business function, enablement is also maturing and evolving. With the new year and new decade dawning, here are the trends we see for 2020.
Hunter Montgomery is the Business Development Manager at Workday, a leading provider in financial management, human capital and planning. In a career that has ranged across sales, implementation, customer service and enablement at companies large and small, he has collected best practices from all over the organizational map.
Chad from Hearsay Systems, shares his top enablement strategies like how to close large enterprise deals and get the most out of training programs. On the more personal side, he shares his unique background and how listening to your mom can help define your career.
Here’s a look into our company’s 10 most notable milestones of 2019: 1. Raising our Series A round and tripling the size of our team In June 2019, we raised our $8M Series A round from leading investors including Bow Capital, Initialized Capital, Susa Ventures, and Slack Fund. “We tripled the size of our team […]
The biggest event for the sales enablement community in San Francisco, the Dreamforce ‘19 Sales Enablement Soiree, has come and gone but we’ve never been more excited about the future of the space. We had 5 major takeaways from listening to leaders from a variety of industries.
The top three customer support trends that we expect to see in 2020 and how to prepare for them. 1.) The continued rise of the customer-centric organization 2.) As customers’ expectations rise, so does the need for efficiency 3.) Elevating the support role through continual learning
We’re thrilled to announce WorkRamp for Support, a collection of enablement and training tools designed to empower Customer Support teams to scale effectively and drive high customer satisfaction. Using WorkRamp for Support, customers at the fastest-growing organizations like Zoom, Paypal, and Caviar have leveraged our new and upgraded features to provide a world-class customer experience.
We’re excited to announce WorkRamp for Zendesk, which enables support reps to access WorkRamp training materials directly from Zendesk Support, a leader in the Customer Experience Space. WorkRamp for Zendesk trains customer support teams to have more intelligent and efficient conversations with their customers.
If you're interested in how to build game-changing onboarding and enablement programs for both Sales and Customer Support - keep reading! Tom is in a unique position as he is responsible for onboarding, upskilling, change management and internal comms for 150+ reps globally across both Sales and Customer Support at Intercom.
Sales enablement programs should be tailored to each individual company, product, sales cycle, and team. But this can’t be done overnight. To do this well, I recommend that sales enablement leaders use these 4 strategies to assess what their team needs and implement programs.
I manage data-driven sales enablement which has been a game-changer with 200% productivity increase for Fivetran new hires. During what has felt like a 100-year career condensed into only a few years, I’ve picked up a few pointers that I’d recommend to anyone getting started in sales enablement
We’re happy to announce our partnership with John Barrows— you can now use his content directly through WorkRamp. This includes his two signature courses, Filling the Funnel and Driving to Close, and includes all corresponding videos, materials, and exercises.
We're excited to announce that we're now compatible with the industry's leading knowledge management solution, Guru. By merging our knowledge and learning management systems, we can provide our go-to-market teams with the critical resources they need to provide an amazing experience for our customers.
We strongly believe that in order to accurately measure your training effectiveness, you need to take a platform-first approach to analyze all the disparate sources of information across your applications. That's why today, we're announcing WorkRamp Data — the first learning data platform that allows you to analyze training performance across various applications like a Data Sync with Salesforce.
Today, we're excited to announce Challenges, a new product on the WorkRamp platform that will help you build world-class certification programs.
Optimizely's Zach Lawyrk has been leading sales engineering teams for years and has developed best practices for keeping teams accountable and motivated. Here he shares his most valuable advice.
The Twenty Minute VC takes you inside the world of Venture Capital, Startup Funding and The Pitch.
Training is no longer a dreaded activity that happens in a stale conference room with a recycled PowerPoint presentation.
Thousands of customers rely on WorkRamp everyday.